Imagine you have installed and configured a server for your business to solve a specific task. You use it, everything works fine, but for no reason it crashes and, for example, your website stops working, and the mail does not receive letters from potential buyers. As a result, you lose customers and money. To prevent this from happening, there are 2 options: hire a system administrator or order remote server support. The specialist will be able to prevent such a problem or solve it quickly.Get in touch
What is server administration
When you order a support or maintenance service, the administrator will be able to remotely maintain the server, fix problems, and quickly restore the functionality. This is done through special software. In this case you don’t need to hire an employee. The problem is solved by a specialist who learns about it through your request or monitoring signal. And your employees help is not necessary, they can go about their business.
Let's compare with an individual staff member
You don’t have to look for a specialist.
It can take several months, because it’s hard to find people with appropriate experience. But in case of remote support, you get help immediately.
You don’t have to pay more.
A staff member is not always needed, but you need to pay him a salary, organize a workplace, pay taxes, and so on.
You get a guarantee.
It’s not a fact that a staff member can handle a problem. And a remote specialist will definitely solve your problem because he takes money for a particular service. Plus, employees of the company face different situations in their field every day, so they know how to solve them.
You get a quick response.
After a working day, for example, a staff member would not solve the problem immediately and would leave it for tomorrow. And the company’s specialist will solve it now, so there will be no losses.
We work with such servers
Plus, we work with the following services
Advantages of working with us
Here's why you should order remote support and maintenance of server infrastructure from us
Servers are always monitored, so we prevent problems before they appear.
Attitude to customers.
The main thing for us is that you are satisfied, would like to advise us and use our services in the future.
Everything depends on the needs of the client, so we adjust the price for each client.
It is fixed, so you will definitely get help within the previously agreed deadlines.
Approach to each individual.
We will discuss and take up the non-standard task without problems.
We adhere to international standards for handling confidential information.
Transparent prices, no surprises.
|Included time for service works||15||50||Not limited|
|Included time for changes||5||15||50|
|Response time for incident||Up to 2 h||Up to 1 h||Up to 30 min|
|Response time for changes||Up to 6 h||Up to 4 h||Up to 2 h|
|Minimum servers count||10||25|
|Price (for server)||From 100$||From 200$||From 250$|
* working time - Mon-Fri 9.00-18.00, Kyiv time
** Service works - works initiated from our side for support service stability and security (software updates, check all service works correctly, monitoring data analysis, log analysis, backups check, configuration changes needed for increasing high-availability, and fault-tolerance and others)
* * * works for changes - works which initiated from the customer for change service configuration. Works that required architecture changes or adding new services billed separately.
* * * * price for a server depends on servers software and functionality
* * * * * works after included time billed separately from 15$/hour